Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
All orders are processed and fulfilled within 3–5 business days after your order has been successfully placed and confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, promotions, or holidays, order processing times may be extended.
Shipping & Delivery
Once your order has been processed and shipped, delivery times may vary depending on your location and the shipping carrier.
We work with trusted courier partners to ensure your order reaches you safely and efficiently.
Order Tracking
After your order has been shipped, a tracking number will be added to your order.
Customers can visit their order page and use the provided tracking number to track the shipment directly through the courier's tracking system.
Please allow some time for tracking information to become available after shipment.
Delayed Orders
If your order has not arrived within the expected timeframe, please contact us through our Contact Us page.
When contacting us regarding a delayed order, please provide:
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Your Order Number
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Full Name
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Email Address used for the order
Our support team will investigate the shipment status and assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible through our Contact Us page.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping, delivery, tracking, or delayed orders, please contact us through our Contact Us page.
Our customer support team will be happy to assist you.